Appreciate good customer service too | © Fola Daniel Adelesi

Just like in news, it is mostly the bad customer service experience that spreads really fast. Good news will crawl while bad news will go viral. There is no need to make special effort in speaking up against bad service. But promoting good service is very tough. Just as I …

Empower that thought │© Fola Daniel Adelesi

Many of the people you call entrepreneurs or great men in different fields today are the people who have empowered a thought at some point. There are millions of thoughts that strike us on daily basis but it is important for us to not only have a mind that can …

Signature of excellence │© Fola Daniel Adelesi

When I began to think about this topic a few names came to my mind because they simply have a signature of excellence. Whatever they do stands out and anything they touch can be distinguished from what other people have been doing. I also thought about one of my articles …

The integrity of your words │© Fola Daniel Adelesi

Our present world seems to be so used to just lying or speaking without thinking. I remember that as a student in high school, I had a teacher who would say to some students that their mouths were running faster than their brains. It was a mild way of saying …

The small failures save the big ones │© Fola Daniel Adelesi

It is indeed true that failure can be very discouraging and if the continues consistently, the person who is failing at something becomes demoralized and may be too worn out to attempt another thing. When they eventually try to do something new, they are still overwhelmed by previous unpleasant experiences …

Don’t cut down on your vision │© Fola Daniel Adelesi

There was the story of a young lady who would always cut the fishes she bought in a particular way and when asked why she cut them, she would simply say that was how her mother cut them before frying. The person who asked the question was still curious and …

Are you still with that Limited Liability Company? │© Fola Daniel Adelesi

I sometimes like to play with words so on one of those days while playing with words I realized that some people are living their entire lives with the kind of people you can refer to as Limited Liability Company. Take a look at the first two words that describe …

Restrategize for productivity │© Fola Daniel Adelesi

To make this year a happy one for you there a number of this you must do apart from the plan which I expect you to have by now. One of those pivotal things is to always think about re-strategizing. There were probably some things you tried before now that …

Balance of goals brought forward │© Fola Daniel Adelesi

I really don’t like accounting but there are a few lessons to learn from it that we can apply to our lives either on daily basis or from time to time. One of them is the issue of balance brought forward. When you have some cash left in a business …

Don’t set out without a plan. │© Fola Daniel Adelesi

If this was one of the mistakes you have made in the previous year, you better not make that mistake again. Many people who are prepared for this year have already made their plans and by now they are already thinking about execution or some have already started. There are …

Raise your own standards │© Fola Daniel Adelesi

Often times I have heard that when you judge yourself then you will not be judged. While it does not mean that we should condemn ourselves, there are several things to pick out of that. It also does not restrict us to just judging what we are not doing right …

Be willing to bend | © Fola Daniel Adelesi

There are times when you will make adequately informed choices but somewhere along the line it may appear as though things are not going as planned. You just might find yourself in a situation where all information and expertise you have seem to be failing. While it is very important …

Emotional choices or Informed choices? │© Fola Daniel Adelesi

Every day we are faced with the need to make choices but the problem is that from those choices that we make, more problems emerge! I would have thought that the reason we are given the privilege to make those choices is so that we reduce the problems we are …

How First City Monument Bank (FCMB)’s inefficiency has become profitable to the detriment of its customers | © Fola Daniel Adelesi

I have been in Sokoto for a little less than a year now and that means I primarily operate from there. Since I would be returning to Lagos, my main base not too long from now, it really was not necessary for me to consider opening another account with another …